This privacy policy explains how MemberNexa handles information through its public website and membership platform. Organizations using MemberNexa may maintain their own privacy notices for information they control.
Information we process
Depending on the services used, information may include account details, contact information, organization membership information, business-directory submissions, benefit activity and technical service data.
How information is used
- Provide authentication and account access.
- Operate membership, community and business-directory services.
- Support administrators and respond to service requests.
- Maintain platform security, reliability and legal compliance.
Organization responsibilities
Each customer organization controls its own member and community records and is responsible for providing appropriate notices, obtaining required consent and managing authorized access.
Data protection
MemberNexa uses reasonable administrative and technical safeguards, including encrypted connections and access controls. No online service can guarantee absolute security.
Retention and requests
Information is retained as required to provide the service and meet legal obligations. Access, correction or deletion requests should first be directed to the organization through which the account was created.
Contact
Privacy questions can be sent to privacy@membernexa.com.